Session replay is the ability to replay a visitor’s journey on a web site or within a mobile application or web application. Replay can include the user’s view (browser or screen output), user input (keyboard and mouse inputs), and logs of network events or console logs. It is supposed to help improve customer experience and to identify obstacles in conversion processes on websites. However it can also be used to study web site usability and customer behavior as well as handling customer service questions as the customer journey with all interactions can be replayed. Some organizations even use this capability to analyse fraudulent behavior on websites. Some solutions augment the session replay with advanced analytics that can identify segments of customers that are struggling to use the website. This means the replay capability can be used much more efficiently and reduce the need to replay customer sessions unnecessarily. There are generally two ways to capture and replay visitor sessions, client side and tag-free server side. Find the ‘’why’’ behind every lost conversion by seeing how people interact with your site, such as with video footage. Clicks, scrolls, keystrokes, and mouse movements are all recorded in a single informative movie. Get an all-round view by looking at desktop, mobile, and logged-in sessions. Never miss something interesting with up to 150,000 recordings per day.
Completely customize any predefined report in a few clicks and instantly get the answer you’re looking for. Add or delete any dimensions and metrics, switch attribution models, and compare audience segments – all on the same page.
Nervebox Ltd’s ranking has gone up so much from the great work that your team has done and our brand get organic sales consistently from your efforts. We are happy that the results of your efforts were lasting and profitable.
Jomer has made a huge difference to our business with his good work and knowledge of SEO and business to business marketing techniques. Our search engine rankings are better than ever and we are getting more people contacting us thanks to Jomer’s knowledge and hard work.
You and your team have provided us with a comprehensive, fast and well planned digital marketing strategy that has yielded great results in terms of content, SEO, Social Media. His team are a pleasure to work with, as well as being fast to respond and adapt to the needs of your brand.